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PerformRx Network Communications |
Training, Provider Manual
As a part of its program implementation process, PerformRx develops, prints, and distributes a plan-specific pharmacy services manual that includes operational and plan benefit information. For example, the manual will include copies of member ID cards and plan-specific forms, and information intended to familiarize providers with the plan's processing procedures. Manuals are updated periodically.
Pharmacy Directories
PerformRx develops, prints, and distributes pharmacy directories so that members can locate a participating network pharmacy that is convenient and accessible. This information can also be found on our website for convenience.
Bulletins, Newsletters, and other Communiques
PerformRx provides extensive communication to the health plan's pharmacy network, from and on behalf of the health plan. The communication includes periodic newsletters to inform pharmacies of changing trends and plan-specific information, CMS updates, and other timely information. In addition, for time-sensitive matters PerformRx provides ad hoc fax notices to communicate quickly and conveniently with the network as needed, as well as other communication, as requested by individual plans.
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